Emergency After-Hours Service

Heating trouble doesn’t wait for office hours. Our office is open Mon–Fri 9–5. Our phone is answered 24/7.

After-hours heating service may be available, subject to technician availability, service policies and after-hours charges.

We take after-hours calls for heating, air conditioning, water heaters, propane and running out of oil.

Call 215-785-6161

Prefer to wait for office hours? Schedule HVAC Service →

Smell gas? Leave the house right away and call 911 or your gas utility from outside.

If a CO alarm sounds, get everyone outside and call 911.

If your burner has locked out, don’t press reset. Call us at 215-785-6161.

When to call after hours

When to call us after hours

No heat especially in cold weather or with young children, older adults or anyone with health concerns at home
Out of heating oil
A burner that has locked out
Water leaking from a boiler
No cooling especially in extreme heat
A leaking water heater or no hot water
A propane problem like running out of propane

Not urgent? A tune-up, a quote or a minor problem can wait for office hours: Mon–Fri 9–5.

What happens when you call

Call 215-785-6161Our phone is answered 24/7.
Tell us what’s going onWe’ll ask a few questions about your system and your home.
We’ll explain your optionsWe explain any after-hours charges before a tech heads out.

Have this ready

Helpful details to have ready

Your name, address and a phone number we can reach you at
What kind of system you have, if you know: oil, gas or propane; boiler, furnace, heat pump, central air or water heater
What’s happening, and when it started
For oil heat, what the tank gauge reads
Whether anyone at home is especially at risk in the cold or heat

Not sure about some of these? That’s fine. Call 215-785-6161 and tell us what you can.

While you wait for a call back

Check the thermostat is set to heat and the service switch is on.
If you heat with oil, check the tank gauge.
Don’t press reset on a burner that has locked out.

Service plan customers

Plan customers: after-hours details for your plan are on the plan pages. Oil Heating Service Plans → · HVAC Service Plans →

Emergency After-Hours Service FAQ

Questions we hear

Is your phone really answered around the clock?

Yes. Our phone is answered 24/7.

Is there an extra charge for after-hours service?

After-hours charges apply. We explain any after-hours charges before a tech heads out.

What kinds of problems do you take after hours?

Heating, air conditioning, water heaters, propane and running out of oil. Call 215-785-6161 and tell us what’s going on.

Do you take air conditioning calls after hours?

Yes. We take after-hours calls for air conditioning, along with heating, water heaters, propane and running out of oil.

Can someone come out tonight?

We can’t promise a time. After-hours heating service may be available, subject to technician availability, service policies and after-hours charges.

Can I book a regular appointment instead?

Yes. For anything that can wait, schedule HVAC service online or call during office hours, Mon–Fri 9–5. Schedule HVAC Service →

Do you deliver fuel 7 days a week?

During the winter months, yes. We deliver heating oil and propane 7 days a week during the winter months.

I’m out of oil after hours. What should I do?

Call 215-785-6161. If your burner has locked out, don’t press reset. Call us at 215-785-6161.

Need help after hours?

C&L Fuel Inc. service van with its full blue and green C&L wrap

Our phone is answered 24/7.

Office: Mon–Fri 9–5