Heat Pumps · Repair

Heat Pump Installation, Service & Repair

A heat pump heats your home in winter and cools it in summer, so when it stops working, you feel it year-round. We install, service and repair heat pumps for homes across Bucks County.

We repair just about every make of equipment.

Need an existing system diagnosed or repaired? Schedule an HVAC service appointment with one of our technicians.

Schedule HVAC Service Call 215-785-6161

Any applicable diagnostic fee will be explained before your service appointment is confirmed.

Mon–Fri 9–5 · Our phone is answered 24/7.

Signs your heat pump needs service

Heat pump problems we fix

Not heating like it used to the house is cool even though the system runs.
Not cooling in summer
Heavy ice on the outdoor unit that doesn’t clear some frost in winter is normal; a block of ice that keeps building isn’t.
Backup or auxiliary heat seems to run all the time
Stuck in one mode it won’t switch between heating and cooling.
The outdoor unit isn’t running while the indoor fan is.
Loud or new noises from the outdoor unit.
A breaker trips when it starts. Don’t keep resetting it; call us.

Ductless outdoor unit being repaired with gauges and a recovery machine

Good to know

Defrost is normal. In cold weather a heat pump runs short defrost cycles, and you may see a little steam from the outdoor unit. That’s expected.

Ice that keeps building isn’t. Turn the system off at the thermostat and call. Don’t chip at the ice.

Refrigerant and high-voltage work are for trained technicians only.

Our phone is answered 24/7.

What we work on

Heat pump parts we diagnose and repair

Reversing valves, defrost controls, outdoor fan motors, compressors, refrigerant charge, indoor coils and blowers, backup heat, condensate drains and thermostats.

Heat pump outdoor unit beside a house with hydrangeas — Heat pump outdoor unit

Ductless heat pump outdoor unit with a covered line set — Ductless heat pump outdoor unit

Your service visit

Call or bookat 215-785-6161 or online.
We diagnosethe outdoor unit, indoor unit, defrost and backup heat.
We explainYou hear what we found and your options before any work.
We repair and testWe fix it and test it.

Want your heat pump looked after every year?

Service plans

Our HVAC plans include a yearly heat pump tune-up.

HVAC Service Plans

Heat pump installation

Replacing a heat pump, or adding one?

We install heat pumps as well as service them. Planning a new heating or cooling system? C&L Fuel Inc. offers free estimates for new equipment installations and replacements.

Electrical hookup on new installs is done by a certified electrician. We haul away the old equipment and walk you through the new system before we leave.

Financing options available through FTL Finance.Apply for Financing

Get a Free Estimate

Heat Pump Installation, Service & Repair FAQ

Questions we hear

Is it normal for my heat pump to frost up in winter?

Light frost is normal, and the unit clears it with defrost cycles. If heavy ice keeps building and doesn’t clear, call for service.

Why is my backup heat running so much?

Backup heat is meant to help on the coldest days or during defrost. If it seems to run all the time, the heat pump may not be doing its share. A technician can find out why.

How often should a heat pump be serviced?

At least once a year. Because it heats and cools, it works more months of the year than a furnace or AC alone.

Do you install heat pumps?

Yes. We install heat pumps and service them. Planning a new heating or cooling system? C&L Fuel Inc. offers free estimates for new equipment installations and replacements.

Do you service heat pumps you didn’t install?

Yes. We repair just about every make of equipment.

I got a heat pump repair quote from someone else. Can you look?

Got a repair or replacement recommendation from another company? Send us the estimate and a few photos by email, phone or Housecall Pro for an initial review. If that isn’t enough, we may recommend an in-person evaluation.

Heat pump not keeping up?

C&L Fuel Inc. service van with its full blue and green C&L wrap